Quick takeaways
Opportunities: Chatbots trim Tier-1 HR tickets by ≈40 %; AI transcripts tag evidence and cut investigation time 30%; predictive analytics flag benefit-cost spikes early; AI search surfaces documents 30 % faster; LLMs draft data-rich performance reviews in minutes.
Risks: Algorithmic decisions can discriminate and spark lawsuits; hiring models may amplify bias; pre-trained data embeds systemic bias; over-reliance erodes HR craft skills; leaders may devalue HR if HR looks fully automatable.
Artificial intelligence (AI) is reshaping the HR landscape, driving new efficiencies and challenges across talent acquisition, employee engagement, investigations and performance management.
On June 12, HR Acuity offered an expert-led session, AI in HR: Top 5 Risks and Opportunities. Eli Makus, a leading expert in AI workplace investigations, and Oliver McKinstry, Vice President and Associate General Counsel at DaVita, packed a session with actionable insights designed specifically for HR professionals.
By tuning into the webinar, you could learn more about:
- How AI can enhance key HR service lines while addressing critical concerns like bias, data privacy and compliance.
- Strategies to harness AI responsibly to drive better business and ethical outcomes.
- Practical, implementable insights for small to mid-size employers navigating the evolving digital workplace.
